Help & Support
Have questions about MoodaNote? We're here to help.
Frequently Asked Questions (FAQ)
Q. Is my data stored securely?
All your entries are securely stored through Firebase encrypted storage. Even if you use anonymous authentication, we recommend linking your account via Settings > Account Linking in case you change devices or reinstall the app.
Q. Does the AI use my entries for training?
MoodaNote's AI performs personalization to understand your tendencies and write better narratives, but it does not share your data as training data for other users. It will remain your quiet, private companion.
Q. I want to export or delete my data.
You can export all your entries in JSON format or permanently delete your account from Settings > Data Management. Deleted data is immediately removed from our servers as well.
Contact Support
If you encounter any errors or have suggestions for improvement, please feel free to reach out via the email below. We typically respond within 1–2 business days.
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